Global business route and communication map
Contact Us

Talk to Our Team

We support enterprise clients in Europe and North America with engineering, mobile app operations, and commercial growth services.

Official Company Information

Company Name: Henan Xingluo Cat Technology Co., Ltd

Office Address: No. 1102, 11th Floor, Unit 2, South Hanghai Road and West Yinying Road, Guancheng Hui District, Zhengzhou, 450000, CN

Company Website: xingluocat.com

Business Support: support@xingluocat.com

Key Accounts: wangsaisai1@xingluocat.com

For legal notices regarding privacy, service terms, app-store policy adaptation, and age-specific compliance, refer to the Privacy Agreement and Service Agreement linked in the footer.

Client communication center and support operations
Inquiry Form

Send a Project Request

This form is front-end only for website presentation and can be connected to your preferred CRM or ticketing backend.

Service Commitment

Response and Collaboration Standards

We use structured response windows so client teams can plan roadmap and release decisions with confidence.

Initial Inquiry

Business support requests are acknowledged within one business day.

Technical Scoping

Project scoping workshops are typically arranged within three business days after initial qualification.

Key Account Escalation

Key account planning receives direct coordination through the designated enterprise contact channel.

Regional Support Windows

Region Primary Coordination Window Channel
North America 09:00-18:00 local client time by scheduled coordination support@xingluocat.com
Europe 09:00-18:00 local client time by scheduled coordination support@xingluocat.com
Key Accounts Priority coordination through agreed service rhythm wangsaisai1@xingluocat.com

Onboarding Process

Step 01

Contact Intake

Share business context, goals, and expected launch markets.

Step 02

Requirement Workshop

Define scope for technology, app operations, and compliance.

Step 03

Proposal and Planning

Align commercial terms, delivery model, and governance milestones.

Step 04

Project Launch

Activate implementation squad and communication cadence.

How to Contact Us

Choose the Right Channel for the Right Need

We organize contact paths so new clients, active projects, and enterprise stakeholders can reach the right team without confusion.

Business Support

Use support@xingluocat.com for first contact, project qualification, and general service questions.

Enterprise and Key Accounts

Use wangsaisai1@xingluocat.com for larger account planning, long-term cooperation, and priority coordination.

Website Reference

Use xingluocat.com as the official company domain for public information, legal pages, and formal service references.

What to Prepare Before Contacting Us

  • Your business objective and target markets, especially Europe or North America.
  • The product type: website, mobile app, management system, or integrated digital service.
  • Expected launch channels such as Google Play, Apple App Store, or web distribution.
  • Whether you need advertising monetization, data processing, marketing planning, or system integration.
  • Preferred timeline, major dependencies, and any known compliance constraints.

Providing these details early allows us to prepare a faster and more accurate project discovery discussion.

Typical First Consultation Topics

Topic Discussion Focus
Product Scope Core feature set, operating model, and technical boundaries
Market Entry Target users, countries, language needs, and publishing path
Compliance Privacy, age, app store, and advertising obligations
Commercial Delivery Milestones, delivery rhythm, support model, and key stakeholders
Contact FAQ

Questions Prospects Commonly Ask Before Starting

These answers help new partners understand how our communication and onboarding process works.

Can we contact you before the full requirement is ready?

Yes. Early contact is welcome. We can help shape the requirement during discovery and scoping.

Can you work with internal legal or product teams?

Yes. We regularly coordinate with client-side legal, product, engineering, operations, and commercial teams.

Can you support app launch and website launch together?

Yes. We can combine website delivery, app-store preparation, and mobile management application planning within one engagement.

What if our project has strict compliance requirements?

That is part of our delivery model. We can structure discovery around privacy, age gating, advertising, and regional launch constraints.